Florence not only worked tirelessly--with her trademark humor and imagination--to help us find the house we wanted in Exeter (and we had quite the list of needs)....she is also an emblem of the warmth and appeal of living in Seacoast New Hampshire. If you want to know the heart of the community, it's impossible to imagine a better guide than Florence.
-Kristen & Lynn
Mollie helped us sell our current home and buy our new home at the same time. She made both processes easy. Mollie is very professional, knowledgeable and personable. We were impressed by how quickly she answered all phone calls and e-mails too. We are 100% satisfied with both transactions, and we highly recommend Mollie to family and friends.
- Matt and Christine
At the time, we were looking for the perfect rental until we were ready to buy. Scott was more than willing to take his time and show us numerous properties. There was no rush and no pressure. Because of his attention to us, even with a rental, we will surely use him as our agent when we are ready to buy our perfect home. Not soon after, we learned a couple of friends had purchased their home through Ruffner Real Estate. Knowing how particular their taste is and their desire for a move-in-ready house, I was amazed at how beautiful their home was, in the right location, and within their budget. Yet another reason I will feel confident using Scott, knowing he has an experienced handle on the market.
-Elizabeth & Lorenzo
Florence is the best!
I contacted Mollie over four years ago seeking the perfect house. For two years, she showed us many, many houses only to find out something wasn't right. I knew she might be frusted, but a house is a major purchase and one that I wanted to be my retirement home. Then almost two years ago a house was found that was only on the market for five days. We looked at it and knew this was the one and the price was just right. Many thanks to Mollie and Ruffner Real Estate for being patient with us.
I had originally cold-called Ruffner Real Estate because they had a listing that interested me. I spoke with Mollie and was impressed by her professional and personable demeanor. While the original listing of interest was not to be, I had gained a competent Real Estate Agent. She was more concerned with my needs than making a sale. Together, we found my new home. When it came time to close and the bank began to stall, Mollie went into beast-mode and obliterated the logjam. We closed on the anticipated date. I was glad to have Mollie in my corner.
I have dealt with Florence on various residential as well as commercial sales and have found her and members of her staff to be nothing but professional and extremely knowledgable about the real estate market in the greater Portsmouth area. Her objective is not "making the sale" but ensuring the customer is fully satisfied. I highly recommend Florence and her team.
We recently purchased a house with the help of Mollie Ruffner and she did a great job. Since we were first time home buyers we had a lot of questions, which she always graciously answered with a smile no matter how many we had or how silly they may have been. She was always very prompt in returning our calls and maintained the highest level or professionalism throughout the process. We would definitely recommend her services as a real estate agent.
- Kylee and Mayoor
It has been an absolute pleasure to work with Florence Ruffner on the purchase of two properties in Exeter. Since we were new to the area, Florence was an invaluable resource for all kinds of things -- not just details pertaining to the transaction. But perhaps her best quality is that she is honest and direct and will tell you the truth about the situation even if it's not exactly what you want to hear; she gives excellent business advice. I highly recommend her services!
I worked with Scott when I moved back to the Seacoast area in 2004. I was initially reluctant to buy knowing that there was a strong chance I would be moving again within a few years. Scott helped me find the perfect condo, and was also very helpful in leveraging his network of vendors to help me find good values and quality work in several upgrades I had done. Scott then sold it for me two years later for a nice profit. I highly recommend Scott and Ruffner Real Estate in general.
Our listing was particularly challenging from the start and required the expertise of a talented realtor. Mollie Ruffner’s persistence, dedication to detail and problem solving was outstanding from start to finish. The eventual closing presented some obstacles, including a Power of Attorney form and once again Mollie was there anticipating the appropriate documents and effecting a smooth closing. Unquestionably, the Ruffner agency offers superior service!
-Gayle and Doug
Mollie Ruffner worked with us in the selling of one home, then the buying of the next. I've known many sales agents in my time and she stands out as extraordinary. She worked hard for us, returning every phone call quickly, holding open houses, doing creative selling techniques, using both traditional and modern technology to sell our house. When it came time to buy, she tirelessly took us to more houses to look at than I can count. She was flexible, working with coordinating two busy people's schedules. She didn't inundate us with opinions and input, but was always ready to answer all of our questions. She is the queen of follow-through! And Florence, the broker/owner, well, she knows everything. Between the 2 of them, we were completely cared for in every way with both our transactions. We will use her again, and we send all our friends to Mollie. Can't recommend her more highly.
-Claire and Brad
I was selling our large home and in need of a smaller, but as comfortable new living situation, still as close to downtown as possible. Ruffner Real Estate, in beautiful downtown Exeter, with Florence Ruffner’s initial guidance as to an eye-pleasing home inspection and Mollie Ruffner, who took charge and came to my rescue. Mollie not only sold my house within six months, she guided me to a great number of new home options. We found a delightful, wooded condominium within bicycle riding distance to the downtown. Two years later I’m thoroughly enjoying “condo” living, happy and content. Thank you Mollie.
Mollie Ruffner was recommended to me by an old friend as I was preparing to return to the east coast after many years away. I was seeking office space for my medical practice. When properties came on the market, her automatic system that incorporated my desires, would send me email updates. In addition, she kept herself aware of what the new listings were. When we would view properties, Mollie was 100% focused on my desires and never on simply making a sale. She was patient, calm, honest and clear, even when I was struggling with the best choice. In the end, I bought the property that suited my needs, my budget and my desires. The process was virtually free of stress, a rarity in the real estate industry.
- Dr. Angela Lambert
While planning a move from the South Shore in Mass to NH, I was introduced to Mollie Ruffner. Mollie is professional, knowledgeable, well-connected around town, and pleasant to work with. She really listened and set up showings of all the places she knew that I would like. She introduced me to a new development in Exeter and I found my dream home. She is surrounded by the best people at Ruffner Real Estate. I would recommend them 100%.
I look for 3 things from my realtor; responsive, knowledgeable, and professional. Florence and her team have that and then some. I've both bought and sold with Florence and was completely satisfied every time. Florence is my realtor for life.