Why Work With Us?

We had an excellent experience buying a home with the help of Lewis Ruffner. Our situation was complicated -- moving to New Hampshire from out of state, looking for a place that could accommodate an in-law, and beginning our search a whole year before we were ready to move -- and not once did Lewis make us feel like we were a burden. Just the opposite: his extensive knowledge of Exeter, NH, combined with his easy-going personality and strong communication skills, helped us map out a range of possibilities as we got closer to ready. When our needs expanded along the way, he didn't miss a beat. Lots of phone calls, facetimes from properties, meeting with other family members who were able to serve as proxies while we were still out of state ... it all added up to finding exactly the right house and closing in a hyper-competitive market with his sharp advice when making our offer. Great experience from start to finish over a long haul, and extremely thankful to Lewis and the whole team at Ruffner. Highly recommend!

We had the pleasure of working with Lewis Ruffner during our home search in New Hampshire, and it was the best experiences we have had working with a real estate professional. We highly recommend him to anyone looking for a knowledgeable, trustworthy, and dedicated real estate agent.

What stood out most was that Lewis was always available for us. Even with very short notice, when we wanted to see a house or two, he would find a way to make it happen. Throughout the entire process, he was incredibly responsive, often answering questions late at night, early in the morning, and whenever we needed help.

More importantly, Lewis is one of the most patient real estate professionals we have ever worked with. At no point did we feel pressured to make a decision or move faster than we were comfortable with. Whether we were considering making an offer, negotiating, or even debating whether to walk away from a deal after a great deal of work had already been invested, Lewis remained calm, supportive, and firmly on our side. We never sensed frustration or pressure—only genuine concern for helping us make the right decision for our family.

Lewis offers much more than simply showing houses. He helped us perform comprehensive price analyses, provided thoughtful perspectives on market value, and shared bidding strategies that helped make our offers competitive. He has an impressive network of local professionals and was able to connect us with inspectors, contractors, and other experts to obtain opinions, estimates, and information that were invaluable during our decision-making process.

One thing that particularly impressed us was that Lewis proactively reduced his own commission to help strengthen our offer when we were competing for a home. That level of commitment and client-first mentality is rare and speaks volumes about his integrity.

Beyond his professional skills, Lewis is simply a genuinely kind, honest, and pleasant person to work with. Over the course of several weeks, he consistently demonstrated professionalism, patience, knowledge, and dedication. We always felt that he was advocating for our best interests and helping us make informed decisions rather than trying to close a transaction.

Working with Lewis has been a wonderful experience, and we are truly grateful for everything he has done for us. If you are looking for a real estate agent who is knowledgeable, responsive, patient, trustworthy, and genuinely cares about his clients, we strongly recommend Lewis.

My husband and I have been clients of Ruffner Real Estate for years. They have a knowledge of Exeter and the surrounding communities that is invaluable when buying or selling property. Working with a family owned business is a pleasure, they can make decisions without checking with the corporate office. Their level of professionalism is unsurpassed. We look forward to working with Ruffner Real Estate for years to come.

 I have dealt with Florence on various residential as well as commercial sales and have found her and members of her staff to be nothing but professional and extremely knowledgable about the real estate market in the greater Portsmouth area. Her objective is not "making the sale" but ensuring the customer is fully satisfied. I highly recommend Florence and her team. Read More

Florence is the best! Read More

At the time, we were looking for the perfect rental until we were ready to buy. Scott was more than willing to take his time and show us numerous properties. There was no rush and no pressure. Because of his attention to us, even with a rental, we will surely use him as our agent when we are ready to buy our perfect home. Not soon after, we learned a couple of friends had purchased their home through Ruffner Real Estate. Knowing how particular their taste is and their desire for a move-in-ready house, I was amazed at how beautiful their home was, in the right location, and within their budget. Yet another reason I will feel confident using Scott, knowing he has an experienced handle on the market.

I worked with Scott when I moved back to the Seacoast area in 2004. I was initially reluctant to buy knowing that there was a strong chance I would be moving again within a few years. Scott helped me find the perfect condo, and was also very helpful in leveraging his network of vendors to help me find good values and quality work in several upgrades I had done. Scott then sold it for me two years later for a nice profit. I highly recommend Scott and Ruffner Real Estate in general.

Florence not only worked tirelessly--with her trademark humor and imagination--to help us find the house we wanted in Exeter (and we had quite the list of needs)....she is also an emblem of the warmth and appeal of living in Seacoast New Hampshire. If you want to know the heart of the community, it's impossible to imagine a better guide than Florence. Read More

It has been an absolute pleasure to work with Florence Ruffner on the purchase of two properties in Exeter. Since we were new to the area, Florence was an invaluable resource for all kinds of things -- not just details pertaining to the transaction. But perhaps her best quality is that she is honest and direct and will tell you the truth about the situation even if it's not exactly what you want to hear; she gives excellent business advice. I highly recommend her services! Read More

I look for 3 things from my realtor; responsive, knowledgeable, and professional. Florence and her team have that and then some. I've both bought and sold with Florence and was completely satisfied every time. Florence is my realtor for life. Read More